Frequently Asked Questions
Find answers to common questions about Fixa image optimization tools.
General Questions
Fixa is a free online image optimization tool that helps you compress, resize, and convert images without losing quality. It's designed to be fast, secure, and easy to use for everyone.
Yes! Fixa is completely free to use with no hidden costs, subscriptions, or premium features. We believe everyone should have access to professional image optimization tools.
No registration is required! You can start using Fixa immediately without creating an account or providing any personal information.
Fixa works on any device with a modern web browser - desktop computers, laptops, tablets, and smartphones. No software installation required.
Features
We support JPEG, PNG, GIF, WebP, and AVIF formats for both input and output. You can convert between any of these formats.
Currently, Fixa processes one image at a time to ensure optimal quality and performance. Batch processing is planned for future updates.
Compression results vary depending on the original image, but you can typically achieve 50-90% file size reduction while maintaining good visual quality.
Yes! You can resize images to custom dimensions or choose from preset sizes. The aspect ratio can be maintained automatically or adjusted manually.
Technical Questions
Currently, the maximum file size is 10MB. This covers most use cases while ensuring fast processing and good user experience.
We use advanced algorithms that analyze your image and remove unnecessary data while preserving visual quality. The process happens entirely in your browser using modern web technologies.
Fixa works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.
By default, we remove metadata to reduce file size and protect privacy. If you need to preserve specific metadata, please contact us for custom solutions.
Privacy & Security
No! All image processing happens locally in your browser. Your images never leave your device, ensuring complete privacy and security.
Absolutely! Since processing happens in your browser, your images and data remain completely private. We don't collect, store, or have access to your images.
We use minimal, essential cookies for website functionality and analytics. No personal data is collected or shared with third parties.
Yes! Since all processing happens locally in your browser and images never leave your device, Fixa is safe for processing sensitive or confidential images.
Troubleshooting
Try refreshing the page, clearing your browser cache, or using a different browser. If the problem persists, please contact us with details about your browser and the issue.
Check that your file is under 10MB and in a supported format (JPEG, PNG, GIF, WebP, or AVIF). Also ensure you have a stable internet connection.
Processing time depends on image size and your device's performance. Large images may take a few seconds. If it takes longer than expected, try refreshing and uploading again.
Check your browser's download settings and ensure downloads aren't blocked. Try right-clicking the download button and selecting "Save link as" if the automatic download fails.